Chrome stopped printing while running in Sandboxie

gazuzzaki
Posts: 7
Joined: Thu Nov 17, 2022 4:41 pm

Chrome stopped printing while running in Sandboxie

Post by gazuzzaki »

SYSTEM:
------------------------------------
OS:
Edition Windows 10 Home
Version 22H2
Installed on ‎7/‎23/‎2020
OS build 19045.4412
------------------------------------
Chrome:
Version 125.0.6422.61 (Official Build) (64-bit)
------------------------------------
Sandboxie:
Classic 5.68.7 (64-bit)
------------------------------------

ERROR:
No error message. Just grayed out Print/Preview dialog. See attached screenshot.

TIMING:
First encountered Monday, May 20th, 2024 after the latest Chrome update.

STEPS TO REPRODUCE:
Any attempt to print, such as Ctrl+P, while Chrome is running in Sandboxie. Printing works fine outside the sandbox. Verified on several machines.

OTHER BROWSERS:
Tested with Firefox - unaffected. Printing in Firefox, including installed directly into a sandbox, works as expected.
Attachments
chrome-fails-print-in-sandboxie.png
chrome-fails-print-in-sandboxie.png (26.99 KiB) Viewed 1303 times

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bastik-1001
Posts: 405
Joined: Sat Apr 22, 2023 8:30 am
Contact:

Re: Chrome stopped printing while running in Sandboxie

Post by bastik-1001 »

Thank you for the detailed report. This is now being tracked here.

gazuzzaki
Posts: 7
Joined: Thu Nov 17, 2022 4:41 pm

Re: Chrome stopped printing while running in Sandboxie

Post by gazuzzaki »

Thank you for your attention! I don't have a Github account, so I'm posting the answers here:

How often did you encounter it so far?
4 machines. Reproduces reliably, every time.

Expected behavior
To print, I assume. Yes.

Affected program
Google Chrome Version 125.0.6422.61 (Official Build) (64-bit)

Download link
Not provided

Where is the program located?
This was not stated.

Did the program or any related process close unexpectedly?
No, not at all.

Crash dump
Nothing crashed (Chrome, Sandboxie Control, Windows).

What version of Sandboxie are you running now?
Classic 5.68.7 (64-bit)

Is it a new installation of Sandboxie?
I just updated Sandboxie from a previous version (I remember which one it is). I actually don't, but the original installations date from ~2016 and are being regularly updated.

Is it a regression from previous versions?
No, I've never encountered this issue before.

In which sandbox type you have this problem?
Although personally, I'm a user since Tzuk's times, I don't know how to answer this question. I am not aware of there being different types of sandboxes.

Can you reproduce this problem on a new empty sandbox?
Yes.

What is your Windows edition and version?
Windows 10 Home Version 22H2 OS build 19045.4412

In which Windows account you have this problem?
Standard user.

Please mention any installed security software
None, except Windows Defender that came by default with Windows 10.

Did you previously enable some security policy settings outside Sandboxie?
No.

Trace log
How do I get one?

Sandboxie.ini configuration

[GlobalSettings]

Template=Edge_Fix
Template=Edge_Win11Fix
Template=VirtualDesktopManager
Template=AdobeDistiller
Template=AdobeAcrobatReader
Template=WindowsRasMan
Template=7zipShellEx
Template=WindowsLive
Template=OfficeLicensing
Template=OfficeClickToRun
ActivationPrompt=n

[DefaultBox]

ConfigLevel=10
AutoRecover=y
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Favorites%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Enabled=y
DropAdminRights=y

[UserSettings_25CC03D3]

SbieCtrl_UserName=secretary
SbieCtrl_NextUpdateCheck=1716839498
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_ShowWelcome=n
SbieCtrl_AutoApplySettings=n
SbieCtrl_HideWindowNotify=n
SbieCtrl_WindowCoords=572,460,873,517
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300
BoxDisplayOrder=Browsing_Dubious,DefaultBox,Specific_Purpose(Amazon,Quickbooks),Forced_Acrobat,Forced_Acrobat_Full,Forced_Chrome,FORCED_Firefox,Forced_iexplore,Forced_MS_Office,Forced_Skype,Forced_USB,Forced_VideoLAN,RingCentral_Admin_DO_NOT_CLEAN,Camera_Testing_Leave_Alone,Web_design,WZ_HVAC,Z_FB_Ondrej_DONT_delete
SbieCtrl_EnableLogonStart=y
SbieCtrl_EnableAutoStart=y
SbieCtrl_AddDesktopIcon=n
SbieCtrl_AddQuickLaunchIcon=n
SbieCtrl_AddContextMenu=y
SbieCtrl_AddSendToMenu=y
SbieCtrl_RecoverTarget=D:\Dropbox (Sontag, Inc.)\3-HR\New Hire Documents
SbieCtrl_SaveRecoverTargets=y
SbieCtrl_HideMessage=2308,[41 / C0000024]
SbieCtrl_HideMessage=2224,AcroCEF.exe [Forced_Acrobat]
SbieCtrl_HideMessage=2321,[C0000022 / 77]
SbieCtrl_HideMessage=2335,msedge.exe [88 / 0]
SbieCtrl_HideMessage=2191,firefox.exe
SbieCtrl_HideMessage=2224,msedge.exe [Forced_iexplore]
SbieCtrl_HideMessage=2192
SbieCtrl_HideMessage=2214,MSIServer
SbieCtrl_HideMessage=2219,SandboxieDcomLaunch.exe [Forced_Acrobat_Full]
SbieCtrl_HideMessage=2220,SandboxieDcomLaunch.exe [Forced_Acrobat_Full]
SbieCtrl_HideMessage=2101,ConnectPort (C0000022) access=001F0000 initialized=1
SbieCtrl_HideMessage=2219,SandboxieDcomLaunch.exe [Forced_Chrome]
SbieCtrl_HideMessage=2220,SandboxieDcomLaunch.exe [Forced_Chrome]
SbieCtrl_HideMessage=2219,SandboxieDcomLaunch.exe [Z_FB_Ondrej_DONT_delete]
SbieCtrl_HideMessage=2220,SandboxieDcomLaunch.exe [Z_FB_Ondrej_DONT_delete]
SbieCtrl_HideMessage=2220,SandboxieDcomLaunch.exe [FORCED_Firefox]
SbieCtrl_HideMessage=2219,SandboxieDcomLaunch.exe [FORCED_Firefox]
SbieCtrl_HideMessage=2214,bits
SbieCtrl_HideMessage=2219,SandboxieDcomLaunch.exe [WZ_HVAC]
SbieCtrl_HideMessage=2220,SandboxieDcomLaunch.exe [WZ_HVAC]
SbieCtrl__IgnoreUpdate=5.49.0
SbieCtrl__IgnoreUpdate=5.51.3
SbieCtrl__IgnoreUpdate=5.53.3
SbieCtrl__IgnoreUpdate=5.55.7
SbieCtrl__IgnoreUpdate=5.55.8
SbieCtrl__IgnoreUpdate=5.55.10
SbieCtrl__IgnoreUpdate=5.55.13
SbieCtrl__IgnoreUpdate=5.55.20
SbieCtrl__IgnoreUpdate=5.55.22
SbieCtrl__IgnoreUpdate=5.56.3
SbieCtrl__IgnoreUpdate=5.57.7
SbieCtrl__IgnoreUpdate=5.59.2
SbieCtrl__IgnoreUpdate=5.60.0
SbieCtrl__IgnoreUpdate=5.60.3
SbieCtrl__IgnoreUpdate=5.51.6
SbieCtrl__IgnoreUpdate=5.64.8
SbieCtrl__IgnoreUpdate=5.65.5
SbieCtrl__IgnoreUpdate=5.66.2
SbieCtrl__IgnoreUpdate=5.66.4
SbieCtrl__IgnoreUpdate=5.67.3
SbieCtrl__IgnoreUpdate=5.67.9
SbieCtrl__IgnoreUpdate=5.68.3
SbieCtrl__IgnoreUpdate=5.68.7
SbieCtrl_ShouldDeleteNotify=n
SbieCtrl_SettingChangeNotify=n
SbieCtrl_BoxExpandedView=Browsing_Dubious,Forced_Acrobat,FORCED_Firefox,Forced_iexplore,FORCED_RingCentral,Forced_VideoLAN

[Browsing_Dubious]

ConfigLevel=10
AutoRecover=y
Template=OpenSmartCard
Template=OpenBluetooth
Template=SkipHook
Template=FileCopy
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=qWave
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y
CopyLimitKb=300420

[Forced_Chrome]

ConfigLevel=10
AutoRecover=y
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Favorites%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Enabled=y
DropAdminRights=y
ForceProcess=chrome.exe

[Forced_Acrobat]

ConfigLevel=10
AutoRecover=y
Template=SkipHook
Template=FileCopy
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=qWave
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y
DropAdminRights=y
ForceProcess=acrobat.exe
ForceProcess=adobe_updater.exe
ForceProcess=acrord32.exe
ForceProcess=acrobatinfo.exe

[UserSettings_25D003C2]

SbieCtrl_UserName=waltadmin
SbieCtrl_ShowWelcome=n
SbieCtrl_NextUpdateCheck=1596077706
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_WindowCoords=200,150,1237,703
SbieCtrl_ActiveView=40021
SbieCtrl_AutoApplySettings=n

[Forced_VideoLAN]

ConfigLevel=10
AutoRecover=y
Template=SkipHook
Template=FileCopy
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=qWave
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y
DropAdminRights=y
ForceProcess=vlc.exe

[Forced_iexplore]

ConfigLevel=10
AutoRecover=y
Template=SkipHook
Template=FileCopy
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=qWave
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y
DropAdminRights=y
ForceProcess=msedge.exe
ForceProcess=iexplore.exe

[FORCED_RingCentral]
ConfigLevel=10
AutoRecover=y
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=qWave
Template=FileCopy
Template=SkipHook
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y
DropAdminRights=y

[FORCED_Firefox]
ConfigLevel=10
AutoRecover=y
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=qWave
Template=FileCopy
Template=SkipHook
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y
DropAdminRights=y
ForceProcess=firefox.exe

gazuzzaki
Posts: 7
Joined: Thu Nov 17, 2022 4:41 pm

Re: Chrome stopped printing while running in Sandboxie

Post by gazuzzaki »

Just upgraded one machine with Sandboxie Classic to Sandboxie-Plus as a test. The behavior is the same.

frustrateditguy
Posts: 3
Joined: Thu Jul 15, 2021 8:44 pm

Re: Chrome stopped printing while running in Sandboxie

Post by frustrateditguy »

Unable to print from MS Edge starting today.
We force Edge to run sandboxed
Running Edge outside of sandbox; it prints fine. In sandbox, grayed out on the print preview screen like original poster's Chrome

Sandboxie-Plus-x64-v1.13.7
Windows 10

Recently installed windows updates:
KB5036892
KB5036608
KB5034763

Uninstalled, updated to latest stable, deleted sandbox (That's the extent of my Sandboxie troubleshooting toolkit unfortunatly)

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bastik-1001
Posts: 405
Joined: Sat Apr 22, 2023 8:30 am
Contact:

Re: Chrome stopped printing while running in Sandboxie

Post by bastik-1001 »

Thanks for the updates (I edited the GitHub post) and the other messages. A trace log should not be needed, unless the developer is going to ask for it. This is something users can reproduce, and by the looks of it David is investigating it.

gazuzzaki
Posts: 7
Joined: Thu Nov 17, 2022 4:41 pm

Re: Chrome stopped printing while running in Sandboxie

Post by gazuzzaki »

To answer David's question over at Github:
------------------------------------------
DavidXanatos commented 20 hours ago •
does this issue started with a particular chrome build? (does downgrading to an older version fixes it)
Or windows update, or sandboxie release?
------------------------------------------

Printing from sandboxed Chrome DOES work with:

Chrome:
Version 124.0.6367.202 (Official Build) (64-bit)

Printing from sandboxed Chrome does NOT work with:

Chrome:
Version 125.0.6422.61 (Official Build) (64-bit)

So yes, it looks like the issue really is related to the latest version of Chrome.

WSC3
Posts: 1
Joined: Sat May 25, 2024 7:41 pm

Re: Chrome stopped printing while running in Sandboxie

Post by WSC3 »

I have exactly the same issue with Chrome which seems to have started with the latest Chrome release. The Chrome print works fine outside of Sandboxie. I have Version 5.68.7, 64 bit.

Thanks.

WSC3

krieger
Posts: 2
Joined: Sat Aug 26, 2023 12:00 am

Re: Chrome stopped printing while running in Sandboxie

Post by krieger »

Any update on this issue? For me at least, it's a major bug that affects my normal workflow.

User avatar
DavidXanatos
Posts: 341
Joined: Fri Mar 19, 2021 11:26 am

Re: Chrome stopped printing while running in Sandboxie

Post by DavidXanatos »

Not sure yet whats the cause nut disabling chrome sandbox with "--no-sandbox" seams to resolve the issue

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