buy a SMALL SUPPORTER CERTIFICATE
but can't use
license is not valid
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- Posts: 2
- Joined: Tue Jul 05, 2022 5:52 am
SANDBOXIE PLUS SMALL SUPPORTER CERTIFICATE invalid
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- Posts: 2
- Joined: Tue Jul 05, 2022 5:52 am
license is not valid
i got
NAME:
DATE: 05.07.2022
TYPE: PERSONAL-SMALL
SOFTWARE: Sandboxie-Plus
UPDATEKEY:
SIGNATURE:
in program
NAME:
DATE: 05.07.2022
LEVEL:
UPDATEKEY:
SIGNATURE:
NAME:
DATE: 05.07.2022
TYPE: PERSONAL-SMALL
SOFTWARE: Sandboxie-Plus
UPDATEKEY:
SIGNATURE:
in program
NAME:
DATE: 05.07.2022
LEVEL:
UPDATEKEY:
SIGNATURE:
- DavidXanatos
- Posts: 340
- Joined: Fri Mar 19, 2021 11:26 am
Re: license is not valid
please contact me by email to resolve this issue
Re: license is not valid
I, user EONDERDI did pay on 23 januari 2023 for a PERSONALL-SMALL Sandboxie-Plus license.
I did not recieve an email with the license key information so I had to type it manually from the screen that showed me:
NAME: xx
DATE: 23.01.2023
TYPE: PERSONAL-SMALL
SOFTWARE: Sandboxie-Plus
UPDATEKEY: xx
SIGNATURE: xx
.
Ofcourse the "xx" did give my realname, updatekey and signature.
However, after entering the date the OK button did give: "This support certificate is not valid.".
.
What should I do to correct this?
.
Regards EONDERDI
I did not recieve an email with the license key information so I had to type it manually from the screen that showed me:
NAME: xx
DATE: 23.01.2023
TYPE: PERSONAL-SMALL
SOFTWARE: Sandboxie-Plus
UPDATEKEY: xx
SIGNATURE: xx
.
Ofcourse the "xx" did give my realname, updatekey and signature.
However, after entering the date the OK button did give: "This support certificate is not valid.".
.
What should I do to correct this?
.
Regards EONDERDI
- DavidXanatos
- Posts: 340
- Joined: Fri Mar 19, 2021 11:26 am
Re: license is not valid
Perhaps you made a typo,
i have sent you an email from my gmail account (that one must arrive) with the certificate,
please let me know if you received it and if it then worked
cheers
david
i have sent you an email from my gmail account (that one must arrive) with the certificate,
please let me know if you received it and if it then worked
cheers
david
Re: license is not valid
Hi, Having exactly the same issue having purchased a SUBSCRIPTION-STANDARD today. Don't believe it can be a typo as I'm copying and pasting from the post-purchase email. NB: Having checked the online documentation my 88 character licence signature is auto wrapping itself within the entry box, whereas the graphic in the documentation shows it to be all on one line, but that seems to be the only difference.
- bastik-1001
- Posts: 361
- Joined: Sat Apr 22, 2023 8:30 am
- Contact:
Re: license is not valid
@RoyJ
Does the signature end with two equal signs (=)?
You can remove everything you pasted and try to copy and paste again. If you can't get it to work, David might have to look into it.
Does the signature end with two equal signs (=)?
You can remove everything you pasted and try to copy and paste again. If you can't get it to work, David might have to look into it.