Reporting bugs on Sandboxie-Plus

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bastik-1001
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Reporting bugs on Sandboxie-Plus

Post by bastik-1001 »

  • Please try to find if the same or a similar issue has been reported at the GitHub issue tracker of Sandboxie-Plus. It may be already listed as known issue. Maybe the documentation can he of help. It might be that the problem was handled in another support channel.
  • If you found a new bug, that does not present a security issue, it would be best to sign-up at GitHub.com and provide a bug report. (In case of security issues, please follow the guidelines for reporting these type of issue.)
  • If you use this forum to report bugs or some other channel, please provide as much information as you can, such as
    • What version of Sandboxie are you running now? (e.g. Sandboxie Plus 1.13.4 64-bit)
    • Did a previous version of Sandboxie work? (e.g. you know it worked with 1.13.3 or at least that a previous version worked as expected)
    • What system you are using. (e.g Windows 10 22H2, 64bit)
    • How to reproduce it. What did you do?
    • What was the expectation?
    • What type of Sandbox is effected? (e.g. the standard one, or a privacy enhanced box, or any other type)
    • If something crashed, please provide a crash dump.
    • If you have some logs showing the issue, please share them.
    • Share your configuration, to rule out that it is the cause and to reproduce the issue.
  • Sandboxie-Plus includes a troubleshooting wizard, which is supposed to help you with your issues, but it can also send reports. Those are not public.

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