I bought 2 business Licenses today and went to install a license on my work laptop and start using it. I had Sandboxie previously installed on the machine for personal use and will now be using it for work. I'm not sure how to change from personal to commercial and I also get an error message which I will attach a screenshot of down below. This is an ARM64 laptop that I am using. I am able to switch from personal to commercial when i stop all the services but when it asks for the supporter certificate or SBIE key I enter the key and the next button is still greyed out unless i start typing any character within the the supporter certificate field, but when i click next it says its an invalid supporter key to make sure I enter it all not just a portion. This makes it so I cant change from personal to business. I also tried to input my email for the 10 day use but it gives me another error The Image of the error I receive when the trying to use the key is while personal use is checked. I am using v1.14.10 for ARM64.
After Clicking 'get free evaluation certificate' Image:
EDIT: After reaching out to David he did say that after taking a look at the screenshots, that I provided above, he believes the ARM64 build of sandboxie has some issues loading some libraries. He was able to generate a supporter certificate for the keys I purchased and I am now able to use Sandboxie on my ARM64 Laptop.
After Clicking 'get free evaluation certificate' Image:
EDIT: After reaching out to David he did say that after taking a look at the screenshots, that I provided above, he believes the ARM64 build of sandboxie has some issues loading some libraries. He was able to generate a supporter certificate for the keys I purchased and I am now able to use Sandboxie on my ARM64 Laptop.
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