Hello,
(this assumes that you are using Sandboxie-Plus with its main application SandMan.exe)
if you have not yet created a new sandbox, beside "DefaultBox", you should create a new sandbox. In the main window, click on the menu entry "Sandbox > Create New Box", optionally name it, like "CAD", select "Standard Sandbox".
Then you can use the troubleshooting wizard to help with the installation of software that fails to install. Click on "Help" in the main window and select "Troubleshooting Wizard". Then click on the button "Fix issues with sandboxing". Then there should be a list of things, including "Failed to install application into a sandbox." (Second from the top). Then you give the wizard the path to the installer and select the sandbox you want to install the software in.
If that still fails, you can try to
change settings to reduce the restrictions that are applied by Sandboxie.
The application compartment box type reduces some restrictions and aims to be more compatible, but that can only be tested for 5 minutes, which can be too short for some installations that take longer. While most features are freely available, the compartment box type (among other things) is something the developer seeks
some contribution for. However, in the Global Settings you can get a free certificate to test if some paid feature, does what one is looking for.
Some software can't be installed into a sandbox, like software that requires a driver, as drivers can't be installed into a sandbox, provided by Sandboxie. Some software tries to detect virtual machines (VM) or virtualization and dislikes to work under those conditions for different reasons, like DRM. Sometimes Sandboxie is just erroneously detected as VM, but sometimes it is actively looked for and then the program may exit with an error message. While the first case can often be worked around, the latter is something that is more difficult and could be an arms race, between evading detection and detecting Sandboxie.