NVIDIA graphics driver component (nvngx_update.exe) giving error using Sandboxie

S

Stardust

New member
Hello,

This error (nvngx_update.exe) seems to pop up on Steam launch and while using Sandboxie, which will lock up Sandboxie for 2 to 3 min then crash Sandboxie and the application. Troubleshooting button reports the issue.

Any suggestions?

Computer: Windows 11 (home)
using: Sandboxie Plus v1.15.12


1747090265773.png


Thank you.
 
Hello, as a workaround, you can try what happens if you block the updater from starting.

Sandbox Options > Program Control > [Start restrictions] > "Prevent selected programs from starting in this sandbox"
Add nvngx_update.exe

This will add

Code: 
ProcessGroup=<StartRunAccess>,nvngx_update.exe
ClosedIpcPath=<StartRunAccess>,*

to the INI of that sandbox.

As far as I know it does not have been reported as an issue, in the official tracker, maybe David got some private reports.
 
bastik-1001 said:
Hello, as a workaround, you can try what happens if you block the updater from starting.

Sandbox Options > Program Control > [Start restrictions] > "Prevent selected programs from starting in this sandbox"
Add nvngx_update.exe

This will add

Code: 
ProcessGroup=<StartRunAccess>,nvngx_update.exe
ClosedIpcPath=<StartRunAccess>,*

to the INI of that sandbox.

As far as I know it does not have been reported as an issue, in the official tracker, maybe David got some private reports.
Click to expand...

I'll give it a try. Thank you for the response.
 
Hello,

This didn't completely fix the problem and still get some application lockups and sometimes computer freezes for 5 min or I just reboot.

You think App Compartment Mode will fix the issue?

Thank you.
 
Stardust said:
You think App Compartment Mode will fix the issue?
Click to expand...

Well, the application compartment mode is supposed to be more compatible, but it's not guaranteed, not do I know if it works.

Depending on how long it takes for the issues to show up, you can use the 5 minutes to test if an app compartment box helps. It should be possible to request a test certificate for evaluating, if the 5 minutes are too short to test it.

Did someone else have the same issue or even better got it to work?
 
bastik-1001 said:
Well, the application compartment mode is supposed to be more compatible, but it's not guaranteed, not do I know if it works.

Depending on how long it takes for the issues to show up, you can use the 5 minutes to test if an app compartment box helps. It should be possible to request a test certificate for evaluating, if the 5 minutes are too short to test it.

Did someone else have the same issue or even better got it to work?
Click to expand...


I email to request a 'test certificate'?
 
Stardust said:
I email to request a 'test certificate'?
Click to expand...

David used to send out such certificates after being prompted per e-mail, and there might be still reasons why that is required, but there is an easier way to get an "evaluation certificate".

If you go to Global Settings > Support & Updates > [Sandboxie Support] there should be a link labeled "Get a free evaluation certificate" followed by "and enjoy all premium features for ~10 days". The link opens a dialog for you to input a valid e-mail address to which an "evaluation certificate" is sent.

(The link is not shown, if a certificate has been added.)
 
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