I have enjoyed using a licensed version of Sandboxie Plus + Advanced Encryption Pack for the past year and wanted to renew it. The link provided inside of Sandboxie brought me to a page with an upgrade link, which I paid for. I then realized the advanced encryption upgrade was not included, so I separately purchased that. However, I have entered 1) the personal upgrade license (which succeeded), followed by the 2) advance encryption license (which also succeeded); I still cannot create new encrypted sandboxes or even mount the ones I've been using for the past year. Reverting to my old license which expires in just a few weeks gave me access to them again, but I'm getting a bit frustrated by how difficult it is to simply renew what I already paid for and configured a year ago. Please help, thanks.
As an example, this is what I see when I try to mount a sandbox I was previously using:

Edit / Solution: It turns out this was caused by a bug which didn't handle the advanced encryption license upgrade correctly. I was issued a license directly from David until such point as the bug is sorted out. If anyone else encounters this situation, get in touch with him by email.
As an example, this is what I see when I try to mount a sandbox I was previously using:

Edit / Solution: It turns out this was caused by a bug which didn't handle the advanced encryption license upgrade correctly. I was issued a license directly from David until such point as the bug is sorted out. If anyone else encounters this situation, get in touch with him by email.
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